Quote:
Originally Posted by mmmken
I'm going to wait until I get a response from Mezzi on my replacement. If they won't replace it, then I'll probably have to resort to that. You can't get to the corner without taking the foam out, and they glued the foam in place. The surface dents on the compressed fiber looks permanent though. They appear to be actual cracks rather than just dents.
Although I would like to blame UPS for this, I can't. The cardboard packaging looks perfectly fine. The imperfections came out like this from the factory.
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Did they say they would just send you a replacement case, or do you have to ship the beat up one back?